We are always here to help!

Before you reach out to us, please check out these important links

FAQ Resources D3 Updates Warranty

Sales Inquiries and Order Updates

Interested in a Electrum Lightsaber, Costume or Prop, but you have question? Our chat system (yellow icon lower right) is active! Just leave us a message and we will follow up with you during office hours, Monday-Friday, 9 a.m. to 4 p.m. MST.

Need Support?

At Electrum, our goal is to make sure you have the best experience with your Smart Saber®. 99% of all issues can be resolved by using the links above. If you need support, please send a message through our chat (yellow icon lower right) detailing your issue. Please provide your order number as to help our customer service team look up your order details to be better support you. We will follow up with you during our business hours, Monday-Friday, 9 a.m. to 5 p.m. MST.

For possibly faster support we invite you to join our Electrum Sabercrafts Owner's Group on Facebook. Community members are ready to help fellow Smart Saber® users.

*Please note, we do not provide phone support. 

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